Communicating Effectively Using Social Media

Report on Communicating Effectively Using Social Media

Today, social media is everywhere with increasing applications and platforms through which people can interact and communicate. Social media accounts are no longer considered “nice” to have but have become part of everyday interaction. While social media provides a convenient platform for communication, its use in business communication has to be regulated to ensure effective communication and avoid the various problems that may arise as a result of improper usage (Aral et al., 2013). To ensure effective communication, the following guidelines should be followed when using social media in the business environment:

Learn How Different Media Work

The first step is learning how to use social media. Employees and executives must familiarize themselves with how each medium works to ensure that they use the appropriate medium for communicating different types of information. LinkedIn is used differently from Facebook or Twitter. To ensure proper usage, people should learn and be trained on how to use different media (Remidez & Jones, 2012).

Always Ask and Avoid Making Assumptions

While an individual may understand how to use social media, having been using it daily, colleagues and executives may not have the same understanding and experience. It is, therefore, important to ensure that you do not assume that everyone is conversant with the use of social media. Some people may not want to connect through social media since they may not feel comfortable with such platforms. Always ask colleagues and executives how they prefer to communicate. It would be useless to communicate work problems and issues through Facebook if a colleague does not regularly check their Facebook account. Some people prefer emails or phone calls over social media communication.

Practice Caution and Be Aware

People need to understand that everything posted on social media has an impact. People judge others based on what they post and communicate through social media, how they respond to other people’s posts, and their general use of social media. In the same way, individuals should understand that their posts and actions on social media represent their company, coworkers, and executives. Caution should, therefore, be taken when communicating via social media platforms.

Understand the Norms of Professional Communication Online

To build a professional image online, one must learn the norms of professional communication using online platforms. People should ensure that they behave courteously with people and colleagues online, just as they would offline (Remidez & Jones, 2012). Chat and informal language should be avoided to avoid sounding unprofessional and rude. Respond to people when they send you messages and comments, and acknowledge the receipt of information sent through social media.

Understand Security, Time Management, and Legal Ramification Issues

Almost everything shared online is accessible to the public. Therefore, people should be cautious of the information shared online. Security settings should be put in place to protect proprietary information and private documents. It is also important to acknowledge that social media use can be a huge time drain, which can negatively affect productivity. The use of social media during working hours should be regulated to ensure that employees do not waste time on different sites. Many legal issues may arise with the use of social media in business. People have lost their jobs for certain posts online. It would be great for the company to develop a social media policy to ensure that people know what to post and what not to post to avoid legal issues. Without such knowledge, people may end up sharing company secrets without realizing it.

Conclusion

Social media use is a great way of communication when properly managed and used within the company. Employees and executives should follow the guidelines provided to ensure the appropriate use of social media platforms and ensure effective communication.

References

Aral, S., Dellarocas, C., & Godes, D. (2013). Introduction to the special issue—social media and business transformation: a framework for research. Information Systems Research, 24(1), 3-13.

Remidez, H., & Jones, N. B. (2012). Developing a model for social media in project management communications. International Journal of Business and Social Science, 3(3).

Order NOW for a 10% Discount
Pages (550 words)
Approximate price: -

Why Us?

Top Quality and Well-Researched Papers

All ourbpapers are written from scratch. In fact, Clients who ask for paraphrasing services are highly discouraged. We have writers ready to craft any paper from scratch and deliver quality ahead of time.

Professional and Experienced Academic Writers

Our writers keeps you posted on your papers progress - providing you with paper outline/draft. You are also at liberty to communicate directly with your writer.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time, in many cases quite ahead of time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.

Essays

Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.